The Mission

Our mission is to help people own high quality products at fair prices with flexible repayment terms to give them the peace of mind they need to freely pursue their dreams.

Our Vision

To be the no.1 best online retail shop providing consumer finance services and product insurance by capitalizing on our core values, technology and innovation.

Core Values

✓Hard work & Smart work

✓Honor & Integrity

✓Team work & Sacrifice

✓Innovation

✓Passion

Company Overview

Ametshop.com is a wholly Ghanaian-owned e-commerce retail shopping platform that offers wide range of products that span various categories including home appliances, mobile phones, computer electronics, automobile accessories, furniture and groceries while offering hire purchase or consumer finance services online through its web store and mobile commerce applications with flexible payment terms of quality and trusted brands of products in Ghana. Our mission is to help people own high quality products at fair prices with flexible repayment terms to give them the peace of mind they need to freely pursue their dreams. Ametshop was founded in February 2016 and duly registered as a sole proprietorship business in April 2019, and later registered as a Limited Liability Company (LLC) in September 2020.

Our range of services are designed to ensure optimum levels of convenience and customer satisfaction with the retail process; these services include our lowest price guarantee, 3-day free return policy, buy now pay later, save2buy, dedicated customer service support, product insurance and many other premium services.

We are highly customer-centric and are committed towards finding innovative ways of improving our customers’ shopping experience with us; so give us some feedback on [email protected] Thank you and we hope you enjoy your experience with us.

Careers

We are a group of committed individuals with like minds willing to grow together. We look forward to working with self-motivated individuals with great entrepreneurial spirits as we consistently provide opportunities for staff to grow across different roles in the organization

What can we do for you ?

These are deals perfect for Corporate Procurement and Consumer Promotion activities. Interested Companies and individuals can register as agents or distributors with Ametshop for more exclusive offers.

Our affiliation and partnership with global brands, across major industries, provides us with access to thousands of wholesalers and manufacturers worldwide. This guarantees the authenticity of product sourced by Ametshop, ensuring you get only the best.

Partnering with esteemed logistics partners, Ametshop ensures that deliveries get to you within the shortest possible time.

Get the best value for your purchases, with discounts to match your financial investments on Ametshop.com.

Frequently Asked Questions (FAQ)

For all your Corporate Procurement, Gift Vouchers and Consumer Promotion Activities, please contact us on 0247434650/0555360608 or email us at [email protected] or visit the Bulk Purchase Page to learn more.

If your order consists of items from more than one seller, your items will arrive separately. If your order consists of items from a single seller, your items may arrive together or separately. If your orders arrive separately, be rest assured that the remaining item(s) will be delivered shortly.

We offer all our customers ultimate peace of mind. We have you covered 100% on every eligible purchase. Visit the Ametshop.com to learn more.

Delivery time varies based on products ordered, delivery address and the delivery option chosen. However, we guarantee to deliver all orders between 1 to 8 days, after the order is placed. Ametshop delivers products to customers all over Ghana. Accra Same day delivery, Central Region, Eastern Region & Western Region 2-4 days, Ashanti Region, Bono & Northern Regions 4-8 days

Whilst we strive to make sure that your goods reach you in perfect condition, we cannot rule out entirely the possibility of delivering a defective product. Should you need to return a product, please contact us and our Customer Experience Officers to take you through the process. For your convenience, we offer a FREE 3 day returns guarantee.

Non-defective items CANNOT be returned.

Ametshop processes refunds with 3 working days after lodging complaints. The mode of refund will be the same as at the time of placing the order. Cash on Delivery order refunds will be done by cheque.

Terms & Conditions

PLEASE READ THESE TERMS AND CONDITIONS (“TERMS”, “TERMS AND CONDITIONS”) CAREFULLY BEFORE USING OUR WEBSITE.

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

Termination

We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Links To Other Web Sites

Our Service may contain links to third party web sites or services that are not owned or controlled by Ametshop.com Limited.

Ametshop.com Limited has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Ametshop.com Limited shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any 3rd-Party web sites or services that you visit.

Images on Our Website Pages

Our Product images may differ from the real product on ground, reason the source of manufacturing factory model. Ametshop.com has no control over, and assumes no responsibility for the content of the virtual images supplied by manufacturers, whereby as well will not hold responsibility if such inconvenience occurred. We strongly advise you to have a look on the real product to finalize your opinion.

Governing Law

These Terms shall be governed and construed in accordance with the laws of Ghana, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.

Prices

Ametshop.com reserve the right, at our sole discretion, to modify or replace Our Pricelist at any time without Prior notice as the need arises due to any urgency. What constitutes a material change will be determined at our sole discretion. If Ametshop.com comes across any difference in pricing resulting from typographic errors with regards to pricing or product/service information, Ametshop.com shall have the right to rectify the same or cancel the order(s) and refund monies, if any, collected from the customer within 10-15 business days of such corrective action taken. The mode of refund will be the same as at the time of placing the order. Cash on Delivery order refunds will be done by cheque. By continuing to access or use Ametshop.com service after those changes / revisions become effective, you agree to be bound by the revised prices. If you do not agree to the new terms, please stop using the Service.

Changes

Ametshop.com reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 1 – 3 day notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use Ametshop.com Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

Disclaimer Of Warranties And Liability

This website, all the materials and products (including but not limited to software) and services, included on or otherwise made available to you through this site are provided on Ametshop.com on “as is” and “as available” basis without any representation or warranties, express or implied except otherwise specified in writing. Without prejudice to the forgoing paragraph, Ametshop.com does not warrant that:

  • This website will be constantly available, or available at all; or
  • The information on this website is complete, true, accurate or non-misleading.

Ametshop will not be liable to you in any way or in relation to the contents of, or use of, or otherwise in connection with, Ametshop.com website.

Ametshop does not warrant that this site; information, content, materials, product (including software) or services included on or otherwise made available to you through Ametshop.com website; their servers; or electronic communication sent from Ametshop.com are free of viruses or other harmful components

Nothing on Ametshop.com constitutes, or is meant to constitute, advice of any kind.

All the products sold on Ametshop.com are governed by laws of The Republic of Ghana and if Ametshop is unable to deliver such products due to implications of the laws, Ametshop will return or will give credit for the amount received by Ametshop from the sale of such product, which could not be delivered to you.

You will be required to enter a valid phone number while placing an order on Ametshop.com. By registering your phone number with us, you consent to be contacted by Ametshop via phone calls and / or SMS notifications, in case of any order or shipment or delivery related updates. Ametshop will not use your personal information to initiate any promotional phone calls or SMS.

Indemnity

You shall indemnify and hold harmless Ametshop.com its owner, licensee, affiliates, (as applicable) and their respective officers, directors, agents, and employees, from any claim or demand, or actions including attorneys’ fees, made by you or any third party or penalty imposed due to or arising out of your use of the goods or services, or in the event you breach this Terms of Use, the Privacy Policy and other Policies, or your violation of any law, rules or regulations or the rights of a third party on ametshop.com.

 

Limitation of Liability

IN NO EVENT SHALL Ametshop.com BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND IN CONNECTION WITH THIS AGREEMENT. EVEN IF Ametshop.com HAS BEEN NOTIFIED IN ADVANCE OF THE POSSILBILITY OF SUCH DAMAGES. AMETSHOP’S AGGREGATE LIABILITY TO YOU, ANY INDIVIDUAL OR ANY THIRD PARTY IN ANY MATTER ARISING HEREFROM, RELATED OR CONNECTED TO OUR GOODS AND SERVICES IS AT THE COMPANY’S SOLE DISCRETION.

MANDATORY DECLARATION

  1. You hereby declare that you have provided all necessary Legal Delivery Details for the shipment of the product to the destination specified by you in the Order.
  2. You further declare that the Product will be acquired for personal use of the Consignee and/or Buyer. The Product will not be sold, resold, bartered or in any way disposed for profit.
  • MAKE MONEY ON AMETSHOP.COM

    • Become a Logistics Service Partner
    • Become an Ametshop Affiliate

Working Policies

Return Policy

Ametshop.com offers a 3 day return window for products that meet the requirements for return. Please contact us via any of our channels with 3 days of delivery and we will ensure you get a solution.

Return Instructions

STEP 1:

Send a Complaint

Also include pictures of the product that was delivered to [email protected] as a means of evidence.

STEP 2:

Return after Authorization

Once your claim is validated, we will provide information on the most suitable means of getting the item from you.

STEP 3:

Return Item

We will send you a return waybill number, this will enable you to track the status of your return.

STEP 4:

Get Resolution

Upon our confirmation of the receipt of the item, Ametshop will resolve the matter as its sole responsibility.

Items not eligible for Returns

  1. Products that have been altered from their original or opened by an authorized personnel without permission.
  2. Product with tampered or missing serial Universal Product Code numbers (UPC).
  3. Perishable goods cannot be returned except a valid reason is raised at the point of delivery with affirmation from the dispatcher.
  4. Products damaged due to misuse.

 

Privacy Policy

This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site. We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

Information Collection and Use

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name (“Personal Information”).

Log Data

Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.

Cookies

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.

Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Changes To This Privacy Policy

Ametshop.com Limited may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Site. You are advised to review this Privacy Policy periodically for any changes.

 

Genuine Product Policy

Ametshop.com Genuine Product Policy

We also believe Ghanaians deserve to shop or buy online with confidence and peace of mind. In order to achieve that, Ametshop does not allow the sale of counterfeit items and products. All items offered for sale on Ametshop are high-quality authentic products.

Ametshop does not allow the sale of inauthentic merchandise, including any items that have been manufactured, replicated, or reproduced without authorization. We take our responsibility to provide a safe platform for buying and selling online in Ghana very seriously and this includes merchandise/product authenticity. We constantly work hard to improve how we detect and prevent inauthentic/counterfeit products from reaching our online store because we know that our customers trust that they are buying authentic products when they shop on Ametshop.com. It’s our job to provide an online retail platform deserving of trust and this is why we stand behind the products sold on our site with our 100% Buyer Protection program.

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